Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING, USING ANY PART OF OUR WEBSITE OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THIS DOCUMENT. THIS AGREEMENT IS IN FORCE BETWEEN FLATMATIE AND YOU (HEREAFTER REFERRED TO AS “USER”) AND IS EFFECTIVE AS OF THE DATE YOU PURCHASES THE SERVICES DEFINED BELOW. IF YOU DO NOT AGREE TO ALL OF THESE TERMS AND CONDITIONS, YOU WILL NOT BE ABLE TO USE OUR WEB SITE OR THE SERVICES RELATED TO IT.
Authority and Capacity
The parties and their legal representatives guarantee that they have the authority and capacity to enter into this agreement.
Furthermore, you represent that you are at least the age of majority in your state or province of residence, and, if there is the case, you have given your consent to allow any of your minor dependents to use this site.
This agreement constitutes a legal, valid, and binding obligation, enforceable against the parties according to its terms.
To the maximum extent permitted by applicable law, nothing in this document will:
limit or exclude your liability or misinterpretation of the information presented on the website;
limit any of your liabilities in any way that is not permitted under applicable law;
The limitations and exclusions of liability set out in this section and elsewhere in this disclaimer:
(a) are subject to the preceding paragraph;
(b) will govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer.
1. Who are we
We are D.M Axia Real Estate ltd with office based in Cyprus Referred to as (“we”, “us”, “our” or “flamtatie”). Flatmatie does not act as estate agents, property agents we do not buy, rent, sell, exchange, develop or provide real estate or financial advisory on any real immovable properties. We are a website and service provider. It is our Members which include (roommates, estate agents, homeowners, and others referred to as “members “, that display the property and other details for you to view. You agree and understand that our services include advertisements and it's necessary to support the services.
“Ad” means an advertisement provided by an advertiser for display by us.
“Address” means the physical address of your immovable property location this includes ( Country, State, City/Town/ Area, Street address and postcode ).
“Advertising Materials” means images, immovable property images, artwork, copy, or active URLs for Ads.
“Agent” means any physical person or legal entity primarily in the business of renting residential property or properties on behalf of unrelated third parties.
“Compare ” means compare listings in our platform.
“Contact us” means contact Flatmatie.com
“Digital products” means different digital services we might offer from time to time.
“FAQ” means contact Frequently asked questions
“Flatmatie Inbox” refers to our platform features, which allow registered users to exchange digital information.
“Head tenant” means you our customer that has all the legal agreements with the owner to manage or act on their behalf.
“Listing Rules ” means everything under paragraphs 5 and 6.
“Month“ means Range for a period of 30 days.
“Occupied “ means the property advertisement is being used by someone else.
“Owner” means the physical person or legal entity that owns the Immovable Property.
“Terms and Conditions” means this document between you and us.
“We / our / us /this Site/App/platform” means flatmatie, flatmatie.com. and other business and domain names from time to time.
“Week” means Range for a period of 7 days.
“You/your/user/the client/” means you, or our customer the physical person or legal entity that owns the Estate Agency Office/Head tenant /Host/Property Owner or Searcher.
“Verified listing” means the property that is listed by you on the platform only with Utility bills, Physical Id, and verified SMS code or email code sent by us to you.
You acknowledge and agree that at all times during the Term of this Agreement:
To create an account or use the service you must be at least eighteen years of age. You must promptly update us with any changes to your account details. You must create a password when you register and you are responsible for maintaining the confidentiality of that password and the password is kept secure at all times. We strongly suggest you not share your username and password with any other person or with multiple users on a network. You agree that any person to whom your username or password is disclosed is authorized to act as you and or your licensed estate agent in your country or republic or disclosed to persons employed by you or engaged to provide services to you and who are authorized to incur charges on your behalf. For the purpose of transacting for any services via this Website, and you will be responsible for any and all activity conducted using your password. You shall take reasonable steps to prevent unauthorized access to your account via any computer or other device that you use to access your account. If you believe someone has without authorization, accessed an account that you created on this Website, please contact us. When you create an account, you may be given the opportunity to opt-in to receive marketing emails from us or third parties. You can manage your email subscription preferences via our Websites or unsubscribe from emails at any time. From time to time, we may need to send you service emails relating to your accounts, and we reserve the right to do so.
3(a) in consideration for us granting you a right to upload listings to the Platform and the other services we provide, you grant us an irrevocable, perpetual, worldwide, royalty-free license to publish, copy, license to other persons, use and adapt for any purpose related to our business any content you provide to us during the Term, and this license survives termination of this Agreement by you or us;
3(b) We may, at our discretion, remove or amend some or all of your listings if you are, in our reasonable opinion.
3(c) You are responsible for the content of your listings and any errors or omissions in your listings – our role is one of the publisher;
(d) We may vary this Agreement or any of its constituent documents at any time and we will notify you of all variations via Admin. In addition, for variations that may cause you material detriment, we will give you at least 30 days’ written notice via email or post before the variation takes effect and you may terminate this Agreement by giving us written notice during the 30-day notice period;
3(e) This Agreement consists of the documents referred to in clause 2 above, as varied from time to time in accordance with clause 5(d) above);
3(f) All features of our Subscriptions and Products are subject to change, development, and discontinuation and, as such, we may vary or discontinue any feature of a Subscription or Product at any time and we will notify you of all variations or discontinuations via your dashboard. In addition, for variations or discontinuations that may cause you material detriment, we will give you at least 30 days’ written notice via email or post before the variation or discontinuation takes effect and you may terminate this Agreement by giving us written notice during the 30-day notice period;
3(g) we will use best endeavors to provide you with the continuous and fault-free operation of the Platform and the other services we provide you, however, we cannot guarantee this, and technological failures or delays may prevent us from doing so;
3(h) where you have provided us with your contact details or your employees have provided us with their contact details (verbally or in writing, including by the provision of a business card to our employees) we may contact you and your employees from time to time in relation to Products and services offered by us or our business partners and you authorize us:
to contact you or your employees via email, text message, push notifications, and other electronic media, unless you explicitly request us not to contact you via these media; and
to contact you or your authorized persons or employees via any of these methods without including an unsubscribe facility, to the extent permitted by law.
4(a) You will only upload listings to the platform yourself or via an authorized third party who has been provided with and agreed to each of the documents comprising this Agreement (subject always to paragraph (l) below);
4(b) If you are, in our reasonable opinion, in breach of clause (e) below, you will promptly comply with any direction we give to you in relation to your relevant listing(s), including any direction to delete, amend or update any relevant listing(s);
4(e) You will ensure that any statement you make to us or any content or material supplied by you (including content uploaded to the Platform) :
Is not unlawful, and is not provided for an improper purpose;
Is not misleading or deceptive or likely to mislead or deceive (including for the reason that the branding on a listing would, or would be likely to, mislead or deceive consumers about the Agency Office or individual agent that was responsible for renting the relevant property);
does not include information that is defamatory, fraudulent, infringes the intellectual property rights of third parties, or would otherwise expose us to any liability, legal proceedings, or other sanction; and does not otherwise breach the policy.
4(f) You will comply with all applicable laws, including without limitation, the Competition and Consumer Acts(including the Cyprus Consumer Law); Trade Marks Act fair trading legislation; real estate agent legislation and regulations (including rules governing the disclosure, retention, and payment of any rebates or benefits) and any other applicable advertising standards and regulations including the Privacy Act and regulations thereunder;
4(h) You will comply with any guidelines and codes issued by your local and national body for your type of organization;
4(j) You undertake that you will only collect, use, disclose and store personal information obtained through the Platform including through leads generated by users submitting enquiries on the Platform, for the sole purpose of contacting the person enquiring in relation to the specific property they have enquired about unless advised otherwise by us;
4(k) Unless we waive this requirement, you must have one Subscription per Agency Office and may only have one Subscription per Agency Office, save that an Agency Group may have one Administrative Office that does not require a Subscription. For the avoidance of doubt: you may only acquire and maintain multiple Subscriptions within an Agency Group if each Subscription is attached to a single Agency Office, and an Online Agency may hold a maximum of one Subscription;
4(l) You will not allow anyone else to use your account to list on the platform, including but not limited to:
(a) To your Parents
(b) another Agency Office;
(c)an Administrative Office in your Agency Group; or
(d)any individual that is not using your Subscription in the course of their employment for your Agency Office; and
(e)a joint listing arrangement with another Agency Office does not exempt an Agency Office from compliance with this clause;
You are not allowed to
5.1 Refreshing listings:
Removing and then re-listing the same property in order for the listing to appear as a new listing.
This also applies where:
(a) A room or property is removed from and then placed back on the market with new authority to the same lister if the property has been off the market (and off the Site) for less than 7 days; or
(b) The property is removed by one lister and then listed by another lister within 7 days of the removal. (Such as Listing removed by the landlord and listed by the agents or head tenant)
5.2 Incorrect categorization of rooms and or properties for rent.
5.2.(a) Listing properties for rent other than in accordance with the categories
5.2(b) Listing properties for rent in the ‘roommate’ section and listing your photos for rent in the ‘rooms’ section.
5.3 (a) It is not acceptable to use the Service to engage in any of the following practices, or to allow anyone else to engage in the following practices, in using the Service:
(b) Listings other than immovable property: Listing anything other than immovable property for rent. For example: renting cars, renting car spaces, and any other products that are not acceptable listings on our website.
5.4 Advertising your businesses or your property agents: Using the Service to advertise your business or your agents in a listing rather than real property for rent each listing uploaded by you must be a bona fide listing of real property for rent. For example: using the service to advertise your business or its services as a property listing is not acceptable. It is also not acceptable to include dedicated marketing content about your business or agency and or agents within a listing, including images (such as photographs of agents) or text within the photo gallery.
5.5 Incorrect categorization of rental properties:
(a) Listing individual rooms in shared properties under residential rentals. Only properties available for vacant possession are to be listed under rentals.
(b) Listing bed/couch rental properties under the entire house section. We will have the discretion to determine whether a listing is for a weekly rental listing for this purpose.
Without limiting that discretion, we may deem a rental listing for a duration of 1-12 months.
5.6 Listing of commercial properties on flatmatie.com
Listing commercial properties on the room or roommate section.
(a) Generic listings: Listings that are not in relation to a specific lot number or address (for example ‘various rooms available’).
(b) Misuse of fields: Placing irrelevant information in an information, description, or picture field of a listing. You must only use the information, description, or picture fields for inserting information that is intended for those fields. For example, inserting the name or contact details of you or your business agency in the description header or property description field is not acceptable.
(c) Watermarks in photos: Inserting an agency name in a property listing is not acceptable unless it takes the form of a transparent watermark with no color inserted in the bottom left-hand corner of the image with dimensions no greater than 170 pixels by 34 pixels.
5.7 Incorrect photos or pictures or videos:
5.7 (a) Displaying a photograph, drawing, or another image that is not a photograph, drawing, or image of the property being offered for rent as the main image. Displaying photos of properties other than the property or room for rent is not acceptable. ‘coming soon for Picture’ or images of cartoon houses are also not acceptable.
(b) You must not use the image Functionality for any unlawful, illegal, malicious, or improper purpose. For example, it is not acceptable to display images that:
(i) may defame or discredit another person or business;
(ii) may disclose private, personal, or confidential information;
(iii) might be considered obscene, offensive, menacing, or abusive;
(iv) might infringe the intellectual property rights of others; or
(v) may violate any law, regulation, standard, content requirements, or code promulgated by any relevant authority or industry body.
5.8 Borders around photos or pictures: Displaying a photograph, drawing, or another image within a border that we consider detracts from the quality of the image on a listing.
(a). Text or marketing in photos or pictures: Displaying text within a photograph, drawing or another image that we consider detracts from the quality of the image on a listing or displaying any marketing material through the use of branded objects in photos, such as signboards, cars and coffee cups.
5.9 Real person or Persons Agent profile name and image: Posting any item other than;
(a) an image of the individual profiled or agent(s) in your agent profile image field (e.g. posting a logo, text, trademark, slogan, or any office, lifestyle, or property image); or
(b) your personal name in the agent profile name field (e.g. posting company names, team names, slogans etc.). Property managers or teams listing exclusively in the ‘Rent’ section may use their logo or team photo in the agent profile image field and may use their agency or team name (but no other text) in the agent profile name field.
5.10 University photo or image collages: Displaying a collage or combination of photos or other images within one frame on a room or property listing.
5.11 Displaying ‘Lifestyle’ images as the main image: Displaying a ‘lifestyle’ photograph, drawing, or another image as the main image in a property listing.
We will have the discretion to determine what constitutes a ‘lifestyle’ image for this purpose, but for guidance, a lifestyle image will commonly be an image of some local environmental or structural feature or amenity, and not an image of the exterior or interior of the property itself.
5.12 False street and not correct place names and address
Using Street names, suburbs, or location names that are inaccurate or not officially recognized. For example: stating that a property is within a neighboring suburb is not acceptable.
5.13 Duplicate listing of properties:
(a) Creating more than one listing for the same property. For example, listing a single property more than once, including but not limited to, listings with different prices, address details, property types selected or listings loaded into multiple Platform sections (e.g. listing a property in the homes for sale section and the rural for sale section and/or the land for sale section is not acceptable). However, a home may legitimately be listed in the homes for sale section and the rental section if it genuinely falls within both categories. A genuine listing of multiple units at the same address is not considered a duplicate listing of properties.
(b) No more than one user may list the same property where the offices purporting to list the property are majority-owned (directly or indirectly) by the same person or corporate entity (“Affiliated Offices”).
Where there is a joint listing authority in place between a vendor and such Affiliated Offices, then we reserve the right to choose which office may list the property on flatmatie, or refuse to list the property altogether.
6.Listings content and rules
6.1 You agree and acknowledge that you act with integrity and treat everyone with respect a) you do not lie, b) misrepresent someone or, pretend to be someone else, c) be polite and communicate with others or exchange digital information.
6.2. You must ensure that such Content and Listings are true, correct, and not duplicated;
6.3. You must ensure that such Content and Listings are up-to-date at the time they are uploaded and are kept up-to-date for the duration of the time they are available on the Website;
6.4 You must remove any content and listings as soon as reasonably practicable after either or change listing status to occupied.
6.5 You are not allowed to publish listings other than immovable property: Listing anything other than immovable property for rent.
For example: renting cars, renting car spaces, and any other products that are not acceptable listings on our website.
6.6.Listing properties for rent other than in accordance with the categories. You are not allowed to upload listing properties for rent in the ‘roommate’ section and listing your photos for rent in the ‘rooms’ section.
6.7 Advertising your business or your agents: using the service to advertise your business or your agents in a listing rather than real property for rent each listing uploaded by you must be a bona fide listing of real property for rent. For example: using the service to advertise your business or its services as a property listing is not acceptable. It is also not acceptable to include dedicated marketing content about your agency or agents within a listing, including images (such as photographs of agents) or text within the roommate.
A. The accommodation the subject of the Listing has been withdrawn from rent or after you have filled the vacancy for that accommodation, whichever is earlier; or
B. The individual identified in the Listing that is seeking accommodation has found accommodation and no longer needs to seek accommodation or no longer needs accommodation for whatever reason, whichever is earlier;
ii. You are solely responsible for making your own assessment of any user who contacts you in relation to any Listing and their suitability for the vacancy the subject of the Listing or the suitability of the accommodation (as applicable). We will not provide any information about any such users or assist you in any way in making your assessment by, for example, conducting any background checks that may be appropriate in respect of such users; and
iii. You must ensure that any proposed rental agreement between you and another person for accommodation abides by any Local, State, or Commonwealth laws relating to the provision or use of rental accommodation, including residential tenancy law, strata by-laws, and local government planning laws.
If you use the Services in a way that breaches these Terms and Conditions of Use or we deem any Content or Listing on the Website to be unacceptable, we may take action remedy this, including but not limited to, amending or deleting the Content or Listing, adjusting access to your Account, terminating your Account or any other action that we determine appropriate in our sole and absolute discretion.
C. If we determine that any Content or Listing has been inactive for a period of 7-14 days or longer, it may remove that Content or Listing in its sole and absolute discretion.
D. Discretion is granted to Flatmatie to delete, deactivate or edit any Content or Listings that are duplicated, breach our Terms and Conditions, or are found to be inappropriate.
We don't make any representation or provide any warranty in respect of any user of the Website including, without limitation, any representation or warranty in respect of the suitability, behavioral characteristics of or creditworthiness of a user as a tenant or prospective tenant of any accommodation the subject of a Listing.
You will ensure that you do not use our registered or unregistered trademarks (including all database rights, service marks, trading names, text, graphics, code, files, links, colors, logos, and other materials published on it) belong to us and are registered on WIPO & EUIPO. You are not allowed to copy or reproduce. However, you must not copy, transmit, modify, republish, store (in whole or in part), frame, pass-off, or link to any material or information on or downloaded from this Site that is likely to mislead individuals into believing there is an association between your brand and our brand, other than that of customer and service provider, without our prior written consent.
You may download material from this Site for the sole purpose of using this Site where we provide an option for you to do so.
If you choose to provide us suggestions regarding the Services, including related to any Flatmatie (“Feedback”), then you hereby grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to use the Feedback in any manner and for any purpose, including the improve our digital services or create other products and services.
9. Your Restrictions
9.1 You agree not to: Use any automated device, software, process or means to access, retrieve, scrape, or index our platform or any content on our website. Use any device, software, process or means to interfere or attempt to interfere with the proper working on our website. Undertake any action that will impose a burden or make excessive traffic demands on our infrastructure that we deem, in our sole discretion to be unreasonable or disproportionate site usage.
Use or index any content or data on our platform for purposes of:
9.1 (a) constructing or populating a searchable database of properties or individuals,
9.1(b) building a database of property information and/or people; or
9.1 (c) competing with us in any manner that we have not specifically authorized;
Transmit spam, chain letters, contests, junk email, surveys, or other mass messaging, whether commercial in nature or not;
Use our platform or any content from our platform in any manner which is, in our sole discretion, not reasonable and / or not for the purpose which it is made available;
Violate the rights of any person, including copyright, trade secret, privacy right, or any other intellectual property or proprietary right;
pose as any person or entity or attempt to solicit money, passwords or personal information from any person;
Act in violation of any Term of Use or other condition posed by us or any applicable law.
Reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit our platform or any content on our website, except as expressly authorized by us; or transmit or attempt to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature. We reserve the right to exercise whatever means we deem necessary to prevent unauthorized access to or use of our website, including, but not limited to, instituting technological barriers, or reporting your conduct to any person or legal entity.
10. No Warranty
We provide all the services “as is,” “with all faults and “error” and “as available,” and the entire risk as to the satisfactory quality, performance, accuracy, and effort is with you. To the maximum extent permitted by applicable law, flatmatie and its suppliers make no representations, warranties, or conditions, express or implied. We will attempt to make the Website and Services available for use 24 hours a day, 7 days a week. However, it will be necessary for us to take down the Website and cease providing the services for a period of time for regular maintenance and to make improvements and if circumstances beyond our control exist, such as problems preventing access to the internet or web hosting services. In such circumstances, we will incur no liability to you for such interruption or cessation of Services no matter how such liability would otherwise arise.
11.1 You indemnify flatmatie.com and its company Directors, Shareholders, Officers, all employees, agents, third party information providers and independent service providers contractors, marketers and agree to keep each of them fully indemnified, from and against any loss, claim for damages (including, without limitation, any costs (including reasonable legal costs and fees) on a full indemnity basis) suffered, incurred or brought against any one or more of them by a third party as a result of any breach by you of these Terms and Conditions of Use or arising out of any use by you of the Website or the Services, including but not limited to the following circumstances:
Any loss, claim, or damages suffered or made by any third party arising out of or in relation to any information, material, or Content that you post or communicate to the Website or us whether via a social networking site or otherwise;
Any loss, claim or damages suffered by a third party as a result of any infringement of any rights of a third party including, without limitation, Intellectual Property Rights in any information, material, or Content that you upload to the Website or provide to flatmatie.com;
Any loss, claim or damages suffered by a third party as a result of any act or default committed by you and which is directly or indirectly related to any information, material, or Content that you or another person upload to the Website or provide to flatmatie.com or your use of the Website; or
Any loss, claim for damages suffered or alleged by a third party as a result (direct, indirect, or otherwise) of any act, omission, failure, or default by you or by anyone for whom you are legally responsible (vicariously or otherwise) in any way connected with your access to the Website or your Account for or use of any of the Services.
11.2 Subject to clause 11.5 below, to the extent permitted under the Cyprus Consumer Law or any other applicable law, each party:
11.2. (a) excludes all conditions and warranties implied into this Agreement;
11.2. (b) excludes liability for consequential, special, or indirect loss or damage (including but not limited to loss of opportunity, loss of revenue, loss of data, and loss of profits); and
11.2. (c) limits its liability for breach of any consumer guarantee, condition, or warranty that cannot be excluded to (at the party’s option) resupplying the relevant service or paying the cost of having the relevant service resupplied.
11.3 Each party must take all reasonable steps to minimize any loss it suffers or is likely to suffer and that is the subject of a claim under this Agreement. If a party does not take reasonable steps to minimize that loss, then liability for the relevant claim will be reduced accordingly.
11.4 Neither party will be liable under this Agreement to the extent that liability is caused by:
11.4.a. the other party’s breach of its obligations under this Agreement or its negligent act or omission; or
11.4.b. any delay in performance or breach of this Agreement which arises as a result of any matter beyond its control (including, in our case, viruses, other defects or failure of the server hosting the Platform).
11.5 You indemnify us and our officers, employees, and agents (“those indemnified”) against any direct or consequential liabilities, losses, damages, expenses, and costs (including legal expenses on a solicitor and own client basis) incurred or suffered by any of those indemnified as a result of any claim or proceedings brought by a third party against those indemnified in connection with any content or material uploaded or submitted by you in connection with this Agreement or any other act or omission by you in connection with your use of the Platform or our other services.
11.6 Each indemnity in this Agreement is a continuing obligation, separate and independent from the other obligations of the parties, and survives termination of this Agreement for whatever reason.
12.1 We will send all notices and other communications to you at the email address, you have provided to us.
It is your responsibility to ensure that you provide us with your current contact email address.
12.2 All notices from you to us (including termination notices) must be sent to contact us.
12.3 Please note that Emails will not be accepted from barred, stop list accounts, and other similar blocked accounts.
13. Protections and Viruses
We do not guarantee that the Websites will be secure or free from trojans, bugs, or viruses. You are responsible for configuring your information technology, computer-programmed, and platform in order to access the Websites. You should use your own virus protection software. You must not misuse the Websites by knowingly introducing viruses, trojans, worms, logic bombs, or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Websites, the server on which the Websites are stored, or any server, computer, or database connected to the Websites. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
14. Third-party links and advertisements
14.1 Our platform often includes different materials and advertisements, hyperlinks, and pointers to websites operated by third parties. Links to third-party websites include, without limitation, links to our platform of some of our real estate agencies and others. Those third-party websites do not form part of our platform and are not under the control of or the responsibility of flatmatie.com. When you link to those websites you leave our platform and do so entirely at your own risk. We make no warranty as to the accuracy or reliability of the information contained on any third-party websites. A display of advertising does not imply an endorsement or recommendation by us.
14.2 If you choose to submit your information and details such as name, surname, email address, phone number, identity to contact a person or entity such as Estate Agency, Agents, institution or organization, or any other legal entity you authorize us to provide your all your details and your identity will no longer be anonymous to a third-party provider.
14.3 Google Maps.
14.4 Paypal. Some of the Services allow you to use Paypal Connect to make payments to other users and may include additional processing or application fees detailed when you choose to connect to Paypal. Your use of Paypal is subject to the Stripe Connected Account Agreement, available at https://stripe.com/us/connect-account/legal. Additionally, by using Paypal, you agree not to use Stripe (and the Services generally) for any Prohibited Business purposes, as listed at https://stripe.com/us/prohibited-businesses.
By filling out contact details or request form you are indicating your interest in contacting or being contacted by our members or third-party providers. You may receive Third-party emails, telemarketing calls, and marketing suggestions. We are not responsible for any damages, costs in any way connected with your faults with third parties and flatmatie.com will make any past, present, or future refunds.
15. General Advisory and Financial Advisory
15.1 General Advisory. We will make available on the Website articles and other materials setting out information relevant to buying property or renting, such as articles relating to buyers, sellers’ investors (Informative Content). Any Informative Content on the Website is of a general nature only and does not consider your personal objectives, financial situation, or particular needs. You should not regard Informative Content as advice and you should seek professional legal, property, accounting, or other advice for your specific circumstances. You should not rely on any Informative Content as the basis for taking any legal action, negotiating or entering any agreement or incurring any financial liabilities.
15.2 Financial Advisory. The information published on the website is of a general nature only and does not consider your personal or investment objectives, financial situation, or particular needs. Information is based on historical data and past performance is not necessarily indicative of future results flatmatie.com does not hold financial services or credit or mortgage license and cannot provide any endorsement, recommendation, or suggestion about any information or products displayed on the site.
15.3 We strongly recommend that you obtain independent advice from suitably qualified professionals in your country such as valuation surveyors, accountants, and solicitors, and others, if relevant to their particular circumstances before you make any financial decisions using the information on the site or investment tools contained on the property investment destination site, and we make no warranty as to the accuracy, completeness or reliability of the information or investment tools, nor do we accept any liability and responsibility arising in any way from omissions or errors contained on the property investment destination.
16. Fees and refund
16.1 You may be required to pay fees to access some of our Subscription, features, or digital products. Please note that all our fees and payments are in euros and are non- refundable.
16.2 We have the right to change the fees for any Subscription or Product at any time. You will be notified 7 days in advance of any changes to fees and may terminate prior to these changes taking effect if you consider these will cause you a material detriment.
16.3 If we incur a third-party cost to process a card payment or other transaction, we may charge a reasonable transaction fee.
After each physical stay, you will have the opportunity to review each other. Your review must be honest, true, and accurate as possible. You agree that your reviews do not contain offensive or any discriminatory or other languages. All the reviews are not verified by us for accuracy and may be misleading or incorrect.
17.1 All your reviews must be helpful to our property seekers and flatmates.
i)You are not allowed to comment about a person’s, gender, personality, character social, political, religious views, rights, or opinions.
ii) Fake reservations or stays in exchange for a positive review, use a second account to leave yourself a review, or coordinate with partners to get positive reviews is not acceptable on our website.
iii) You are not allowed to review services not related to flatmatie.com for example:
Reviews about past reservations, hosts, or flatmates, or about the product where it does not relate to the property listing, host, or flatmate you are rating.
To report a review for violating flatmatie review policy, contact us.
18. Governing law
18.1 The laws of the Republic of Cyprus govern this Agreement and these terms between you and us are made in Cyprus. Each party submits to the exclusive jurisdiction of the Courts of Cyprus and waives any right to object to an action being brought in the Courts of Cyprus (including that the action has been brought in an inconvenient forum, or that those Courts do not have jurisdiction).
18.2 Any disputes will be settled in Cyprus courts, although we may take action to enforce our intellectual property rights in any relevant jurisdiction. If any provision of these Terms is found to be unenforceable, it will be replaced with a provision reflecting the intent of the original provision. Please note that if you do not agree to the terms stated above or to any changes to these terms, you are not permitted to use the service and must exit out of service immediately.
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Last updated on April, 2021
The Flatmatie team.